MLO Study Buddy (“MLO Study Buddy,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, purchase our products or services, register for or access our educational materials, submit a form, communicate with us, or otherwise interact with MLO Study Buddy.
Information We Collect
We may collect information you voluntarily provide to us, including your name, email address, telephone number, billing information, account information, purchase history, form submissions, communications with us, and other information you choose to provide.
When you use our website, certain information may also be collected automatically, such as your IP address, browser type, device information, pages visited, referring pages, approximate location derived from your IP address, and information collected through cookies and similar technologies.
Payment Information
Payments may be processed through third-party payment processors and service providers. MLO Study Buddy does not necessarily receive or store your complete payment-card information. Payment information is handled according to the privacy and security practices of the applicable payment processor.
How We Use Information
We may use information we collect to process purchases; provide access to products, courses, study materials, tutoring, and other services; create and manage customer accounts; communicate about purchases or services; provide customer support; send requested information; improve our website and educational resources; maintain website security; prevent fraud or misuse; comply with legal obligations; and, where permitted, communicate with you about MLO Study Buddy products, services, classes, resources, or promotions.
Email and Marketing Communications
If you receive marketing emails from us, you may unsubscribe using the unsubscribe link included in those communications. Transactional or service-related communications concerning purchases, accounts, or services may still be sent when necessary.
Cookies and Similar Technologies
Our website and the services used to operate it may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, understand website usage, measure performance, and support marketing activities.
Your browser may allow you to limit or disable cookies. Disabling certain cookies may affect the functionality of portions of the website.
How We Share Information
We do not sell your personal information for money.
We may share information with service providers that help us operate our business, such as website and course-platform providers, payment processors, email providers, analytics providers, scheduling providers, fulfillment or technology providers, and other vendors necessary to provide our products and services.
We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect the rights, property, security, or safety of MLO Study Buddy, our customers, or others.
Third-Party Services and Links
Our website may contain links to or integrations with third-party websites, applications, social-media platforms, scheduling services, payment providers, or other services. Their privacy practices are governed by their own policies. MLO Study Buddy is not responsible for the privacy practices of third-party services.
Data Security
We use reasonable administrative, technical, and organizational measures intended to protect information in our possession. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to provide our products and services, maintain business and transaction records, fulfill the purposes described in this policy, resolve disputes, enforce agreements, and satisfy legal, accounting, or regulatory obligations.
Children's Privacy
MLO Study Buddy's products and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Your Privacy Choices and Rights
Depending on where you live, applicable law may provide certain rights concerning your personal information. These may include rights to request access to, correction of, or deletion of certain personal information or to exercise other privacy choices.
To make a privacy-related request, contact us using the information provided below. We may need to verify your identity before completing certain requests.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, technology, services, or legal requirements. The “Last Updated” date at the top of this policy indicates when it was most recently revised.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact MLO Study Buddy through the Contact page on our website.
